Feedback from previous guests about their experience.
84%
were satisfied with the hotel and would gladly return
Varied dining options
Great staff
Room needs refurbishment
Crowded pool area
8.4/10
Great
Rooms
8.2
Location
8.8
Service
8.6
Dining
8.8
Guest reviews
8.4/10
based on 5 reviews
4/5
based on 3198 reviews
8.0
8.0/10 based on 1463 reviews
#21Â of 84 hotels in Playa de Palma based on Tripadvisor
Victoria
United Kingdom,
FebruaryÂ
2025
9.6/10
We had a fantastic stay at the hotel with friendly staff and a great pool area. The food was delicious with lots of options. The only downside was that the pool was a bit cold, but it didn't ruin our experience. Overall, a lovely value for our money with plans to return next year!
Rooms
10.0
The Junior Suite was spacious and beautifully decorated, complete with a modern bathroom stocked with toiletries. It felt like a mini apartment with a pool view.
Service
10.0
Every staff member was genuinely friendly and always willing to help with any queries we had, making us feel welcome throughout our stay.
Location
9.0
The hotel is conveniently located, just a short trip from Palma, which we really appreciated. It was nice to explore the surroundings without any hassle.
Dining
10.0
The variety and quality of the food were outstanding! Breakfast had everything you could imagine, and dinner options changed every night, all of high quality.
Facilities
9.0
The hotel offered an array of facilities, including a well-maintained pool area and a Privilege Terrace, which enhanced our overall experience.
Olivia
United Kingdom,
JanuaryÂ
2025
8.4/10
I had a great stay at the hotel, especially enjoying the delicious buffet dining and the friendly atmosphere. The rooms were nice but a bit standard without a fridge, though the upgrade rooms seemed much better equipped. The location is perfect for beach access, but be prepared for some hustle and bustle due to nearby nightlife. Overall, it was a good experience with some minor downsides.
Rooms
7.0
I stayed in a standard room which was compact and clean, though I missed having a fridge. The upgrade rooms looked much better and fully equipped.
Service
8.0
The hotel staff provided decent service, handling our requests adequately, which made our stay enjoyable.
Location
9.0
It's ideally located, just a short taxi ride from the airport and close to a beautiful beach, making it convenient for activities.
Dining
10.0
The buffet offered a brilliant variety and was replenished often, making dining here a highlight of my trip.
Facilities
8.0
Facilities like the gym and pool were well-maintained, contributing positively to my overall experience.
Billy
United Kingdom,
NovemberÂ
2024
9.2/10
I had a wonderful experience at this hotel with its luxurious atmosphere and great proximity to the beach. The rooms were spacious and stylish, making my stay very comfortable. The food options offered were diverse and fresh, although the temperature could have been better. The staff was immensely helpful and engaging, creating a welcoming environment. We did have a few minor issues with our room not being ready upon arrival, but overall, it was a fantastic stay worth every penny.
Rooms
9.0
The rooms were spacious, modern, and very comfortable, featuring a stylish bathroom with all necessary amenities.
Service
10.0
The service was top-notch with attentive staff who made sure we felt welcomed throughout our stay.
Location
10.0
The location was fantastic, only a short walk from the beautiful beach and nearby nightlife options.
Dining
8.0
Dining options were extensive with a great variety of fresh and delicious food, although some dishes were only warm.
Facilities
9.0
The hotel offered excellent facilities, including spacious pools and a small fitness area that I found quite handy.
Steven
United Kingdom,
NovemberÂ
2024
7.6/10
We had a quite pleasant stay overall! The hotel offered a fantastic pool and comfortable rooms, making it a great family-friendly choice. The food quality was impressive too; however, there were some service delays at check-in and during meal times that could be improved. Overall, we had a lovely time and would consider returning.
Rooms
8.0
The junior suite was comfortable and suitable for our family, though some areas may need a bit of renovation.
Service
6.0
While the staff was friendly, our check-in process was prolonged, which was disappointing.
Location
7.0
The hotel is only a short walk to the beach, although the surrounding area can get quite noisy with groups of tourists.
Dining
8.0
Breakfast and dinner had a good variety and were fresh, but we found the evening meals overly geared towards a specific clientele.
Facilities
9.0
The pool area was nice, contributing to an enjoyable stay.
James
United Kingdom,
NovemberÂ
2024
8.0/10
This hotel has a great location just a short walk from the beach and offers good accessibility to local nightlife. The rooms are reasonably spacious and clean, but they could use a refresh, especially considering the number of young partygoers around. The dining options are varied and enjoyable, with particular praise for the quality of breakfast. Overall, it's a solid choice for those looking for a lively atmosphere.
Rooms
7.0
The rooms were reasonably spacious but a bit tired and in need of refurbishment. They were clean with good maid service.
Service
9.0
The staff throughout the hotel were excellent, attentive, and made sure we were well looked after during our stay.
Location
9.0
The hotel is ideally situated about a 10-minute cab ride from the airport and just a short walk to the beach, making it very convenient.
Dining
8.0
The food was well-presented and varied, with enough options to suit different tastes. I particularly enjoyed the breakfast choices and the themed dinners.
Facilities
7.0
The hotel offered a good range of facilities, although the pool area was crowded at times due to the number of guests.
Varied dining options
Room needs refurbishment
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